SMALL & MEDIUM SIZE BUSINESSES
You didn’t start your business to do admin at 9pm
We help businesses build the systems, processes and visibility they need to run smoothly, without everything depending on the owner.
You started your business because you’re good at what you do and not because you wanted to manage people, chase information, solve the same problems every day, or keep everything running.
As your business grows, so does the complexity.
More customers. More staff. More software. More moving parts.
What used to work no longer does.
Not because your team isn’t capable.
Because the business has outgrown the way it operates.
Does any of this sound familiar?
“They created better structure and took pressure off the team, so we can stay focused on delivery.”
Koru Electrical Group
Practical fixes, not theoretical frameworks
The Operational Reset,
a focused 2-week engagement
In a focused 2-week engagement, we assess how your business actually runs. We identify the bottlenecks and inefficiencies creating the most pressure, then give you a prioritized action plan you can implement.
Ongoing Operational Support
Some problems take longer than two weeks to unwind. We can sit alongside you on a retained basis, to coordinate, implement and hold things accountable so improvements actually stick.
This is for you if….
How we make it easy to say yes
starts with a free 30-min assessment, no cost, no obligation
month to month from here, no contracts to sign
Client Testimonials
Work delivered through Your Local Admin and Ember Growth
I reached a point in my bakery business where I felt stuck, full of ideas but lacking a clear strategy for growth. That’s when I engaged with Susanna. She approached the process with genuine interest and professionalism, asking the right questions and offering thoughtful guidance.
It quickly became clear this was more than just consultancy, it was a collaborative partnership.
The business health check identified areas for improvement, and she delivered a tailored strategy, implementation plan, and pricing calculator aligned with my goals.
I now have a clear roadmap and the confidence to take my business forward.
Irina Kydyrbaeva
Managing Director
Ember Growth has been a valuable operational partner for Koru Electrical, helping bring greater structure, visibility and consistency across the business. Their support across workflow coordination, invoicing, reporting and day-to-day operational processes has improved efficiency and reduced administrative pressure on the team.
What stands out is their ability to understand how businesses actually operate and implement practical systems that support growth, delivery and decision-making. Their involvement has allowed us to focus more on clients and project delivery while improving the way the business runs behind the scenes.
Krisztian Banfalvi
Managing Director
The team at Ember Growth have supported us across payroll, operational systems and website improvements.
They helped us implement a new timekeeping system, improve parts of our document management processes, and continue to support updates to our website and SEO.
What we appreciate most is that they understand how businesses actually operate day to day. Their support has helped create better structure and taken pressure off the team, allowing us to stay focused on delivery while continuing to improve how the business runs behind the scenes.
Campbell Batts
Managing Director
“Zsuzsa is a highly valued contractor to NZDSN, providing administration, finance, and accounting support for our national not-for-profit organisation. She is reliable, friendly, and extremely capable, consistently delivering high-quality work with care and professionalism. Zsuzsa brings strong technical skill and a calm, solutions-focused approach, helping keep our operations running smoothly and giving me confidence that the organisation is well supported. Zsuzsa is a trusted asset to NZDSN.”
Debbie Hughes
Chief Executive
f.a.q.
You have questions. wE have answers.
Yes, that’s exactly what we do. Most of the businesses we work with don’t have one big problem, they have a hundred small ones that pile up.
We find them, sort them, and get the behind the scenes running so well it stops stealing your evenings.
Yes. When a business only works because one person remembers how everything’s done, that person becomes the bottleneck.
We get what’s in your head into proper systems and processes, so the business can keep running smoothly even when you step away.
Not at all. Ember Growth is built for small and medium businesses, in fact, 97% of New Zealand businesses are small businesses, and they’re exactly who I started this for.
Yes. Fast growth has a way of outpacing the systems you started with, the spreadsheet everyone emails around, the process that lived in someone’s memory. I bring structure that matches the size you’re becoming, without slowing you down to do it.
Less than you’d think. We do the heavy lifting, we just need enough of your time early on to understand how things really work. The whole point is to give you time back, not take more of it.
Let’s talk about what’s actually going on
“Free session. No pitch. Just a practical conversation.”
Susanna
Ember Growth
Structure, visibility and support for organisations under pressure.
Wellington, New Zealand
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