A hundred small problems, found and taken off your plate

Most people I work with don’t have one big dramatic problem. They have the things that fell through the gaps, the system that doesn’t talk to the other system, the job that only works because someone remembers to do it. We find those, sort them, and take them off your plate.

Start with a Business Operations Health Check – from $895+GST

A clear, structured look at how your business really runs, where time’s leaking, what depends on one person, and what to fix first.

The plan is yours to keep, whether we carry on together or not.

1.

We listen

To you and the people doing the day to day work

2.

We map it out

Your processes and systems, on paper, in plain language

3.

We find what matters

What it’s costing you vs how hard it is to fix

4.

You get a plan

A 90 day plan with a clear list of items for improvement

What else we help with

Operations & System review

“I am the only one that knows how things work and that can’t keep going.”

  • Workflows mapped & documented
  • Bottlenecks & time leaks identified
  • Systems that work without the person in the middle
  • Processes your team can actually follow

Business Growth & Consulting

“We are busy. But I am not sure we are moving forward.”

  • Clear direction & practical priorities
  • A plan you will actually use, not a document
  • Decisions based on data, not gut feel
  • We work alongside you to execute it

Digital Marketing & Support

“Competitors worse than us getting found before first.”

  • Website updates & content management
  • Social media presence kept active and consistent
  • Your business visible
  • Off your plate, completely

Business Management

“There is cashflow pressure, overdue invoices and operational admin that is time consuming and stressful.”

  • Invoicing and debtor follow up done properly
  • Cashflow visiblity – always
  • Reporting and admin handled
  • You always know exactly where you stand

How We Work – The Ember Growth Way

1. Discovery

We take the time to understand your business, not just the symptoms but the underlying dynamics.

2. Planning

We build a practical, tailored plan with clear priorities and realistic milestones.

3. Implementation

We work alongside you to execute, not just advise from the sidelines.

4. Ongoing Support

We stay engaged to make sure results hold, and adapt as your business grows.

Not sure where the problem is?

That’s often the best place to start. Book a free discovery session and let’s work together.

Business Operations Health Check Pricing | Ember Growth
🔥 Where to start

Start with an Business Operations Health Check

Not sure where the time and money are leaking? That’s exactly what the Health Check is for. A clear, structured look at how your business really runs, and a prioritised list of what to fix first. Low risk, tailored to you, and the natural first step.

Business Operations Health Check
For sole traders & micro-businesses
from$895 + GST
•  Focused review of your key workflows
•  Your top 3 priorities + quick wins
•  30-minute findings walkthrough
Book a free call to start →
Most popular
Business Operations Deep Dive
For established SMEs, NGOs & care providers
from$1,950 + GST
•  End to end operational review
•  Full prioritised fix-list + roadmap
•  A written summary you can keep & share
•  60-minute findings & planning session
Book a free call to start →
Then what? The Health Check stands on its own. Take the fix-list and run with it yourself, or have us implement the improvements with you. Any bigger work is scoped & quoted separately, once you can see exactly what’s needed. No surprises.
Prefer to just talk first? Every Health Check starts with a free, no pressure 30-minute call.

Client Testimonials

Work delivered through Your Local Admin and Ember Growth

I reached a point in my bakery business where I felt stuck, full of ideas but lacking a clear strategy for growth. That’s when I engaged with Susanna. She approached the process with genuine interest and professionalism, asking the right questions and offering thoughtful guidance.

It quickly became clear this was more than just consultancy, it was a collaborative partnership.
The business health check identified areas for improvement, and she delivered a tailored strategy, implementation plan, and pricing calculator aligned with my goals.

I now have a clear roadmap and the confidence to take my business forward.


Irina Kydyrbaeva

Managing Director

Ember Growth has been a valuable operational partner for Koru Electrical, helping bring greater structure, visibility and consistency across the business. Their support across workflow coordination, invoicing, reporting and day-to-day operational processes has improved efficiency and reduced administrative pressure on the team.

What stands out is their ability to understand how businesses actually operate and implement practical systems that support growth, delivery and decision-making. Their involvement has allowed us to focus more on clients and project delivery while improving the way the business runs behind the scenes.

Krisztian Banfalvi

Managing Director

The team at Ember Growth are helping us with payroll and general administrative support.They have also looked after development projects like a new time keeping system, a document management system, and an upgrade to our website. I am very happy what they have done. They are providing additional support and specific skills to our business and we continue to work with them.

Campbell Batts

Managing Director

“Zsuzsa is a highly valued contractor to NZDSN, providing administration, finance, and accounting support for our national not-for-profit organisation. She is reliable, friendly, and extremely capable, consistently delivering high-quality work with care and professionalism. Zsuzsa brings strong technical skill and a calm, solutions-focused approach, helping keep our operations running smoothly and giving me confidence that the organisation is well supported. Zsuzsa is a trusted asset to NZDSN.”


Debbie Hughes

Chief Executive

f.a.q.

You have questions. wE have answers.
What services does Ember Growth offer?

We help across four areas: operations and systems (mapping workflows, fixing bottlenecks, and building systems your team can run without you in the middle), growth and consulting (clear priorities and a practical plan, backed by your real data), digital marketing and support (website, content, and social media kept active so your business stays visible), and business management (invoicing, debtor follow-up, cashflow visibility, and reporting handled).

The best place to start is usually an Operational Health Check, which pinpoints the gaps before we fix anything.

What is a Business Operations Health Check?

It’s a clear, structured look at how your business really runs, where time’s leaking, what depends on one person, and what to fix first.

It’s the low risk way to get started with Ember Growth, and you come away with a plain language plan that’s yours to keep.

How much does a Business Operations Health Check cost?

The Operational Health Check starts from $895 + GST. You get a full picture of how your operations are running and a prioritised plan for what to fix first  and that plan is yours whether or not we carry on working together

How does the Business Operations Health Check work??

Four steps. First we listen  to you, and to the people doing the day to day work. Then I map out how things actually run. Then I work out what matters most, weighing what each issue costs you against how hard it is to fix. Finally, we sit down together and walk through a plan with a recommended first 90 days.

Do you just give advice, or do you actually do the work?

Both. The Health Check gives you the plan, and from there we can roll up our sleeves and do the work with you, setting up the systems, sorting the payroll and admin, fixing the processes, or hand it over for your team to run. It’s your call.

What happens after the Health Check?

Entirely up to you. There’s no lock in. Some people take the plan and run with it themselves; others have us stay on to do the work or provide ongoing operational support. The Health Check stands on its own either way.

Contact Susanna by filling out the form below ↴

“No fuss, no formalities, just a straightforward chat to see how I can support your business.”

Susanna